OUR RETURN POLICY:

  • New Horizons Sale Items, Consignment Items and Customized Items are non-returnable. Please make sure you check your measurements, use the provided size charts and google size charts for designers to ensure you get the right fit! 

  • Custom orders such as Brag Wear, trophies, medals, car magnets, etc. are non-returnable.

  • Crown Display Cases are returnable within 15 days of receipt. If you must return a display, it must be returned in the shipping box in which you received it with the packing materials it came with to ensure that it is returned to us in the same condition as we sent it to you in. Displays returned in non-Crowned Closet boxes and packing materials will receive a 50% refund if the display item arrives in sale-able condition. To initiate a return, please email crownedclosetshop@gmail.com and request an RMA.